Our epilators are covered by a 4-year warranty, including the unlimited shots / flashes. Only for purchases made through the manufacturer´s official store.
GUARANTEED RESULTS OR YOUR MONEY BACK.
Only elosme-lescolton.com let you try the hair removal device with an exclusive 90-day money-back guarantee. If you’re not delighted with the hair removal device, send it back for a refund.
POLICY OF RETURNS AND REFUNDS.
If you are not completely satisfied with your purchase, you may return your ELOS ME & LESCOLTON product(s) for a refund of the purchase price. In order to receive the refund, please review the following:
All Elos & Lescolton products come with a 90-day money back guarantee starting from date of purchase when purchased directly from elosme-lescolton.com.
To request a refund within the 90-day money back guarantee period, please contact us at firstname.lastname@example.org. A confirmation email will be sent with your return authorization number, mailing address of the warehouse, and shipping and packing recommendations.
Once the unit is received at our warehouse, we will inspect your return and issue you a refund of the original purchase price of the returned product, deducting any damaged or missing items and our original shipping and handling expenses. Please allow up to 10-14 business days to process your refund.
Accessories or consumables are excluded from the Money Back warranty period.
Our company is constantly fighting fraud and the fake machine copying business. In no case do we recommend buying on sales platforms such as Ebay, Aliexpress, Groupon or Amazon, except in the case of direct sales from Amazon itself. Any machine purchased on any of these platforms has no guarantee whatsoever. A very low price or the lack of the 4-year warranty are clear indicators of false copying. The use of fake machines can be unsafe as well as being ineffective.